Networked Media Tank
1st batch reschedule AGAIN to 17th of September - Printable Version

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+-- Forum: Popcorn Hour 200 Series (Sigma 8643) - C-200/A-200/A-210 (/forumdisplay.php?fid=74)
+--- Forum: 200 Series - Hardware/Installation (/forumdisplay.php?fid=75)
+--- Thread: 1st batch reschedule AGAIN to 17th of September (/showthread.php?tid=27509)

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1st batch reschedule AGAIN to 17th of September - RedStar73 - 09-11-2009 07:24 AM

I just received an email from googlecheckout , it said the device was shipped, then as a notice, the device will be shipped,on the 17.sep.
I am starting to think, the Popcorn Co, just needed the Money, thats why, it claimed, the devices are ready, and they started to lie about "Packaging Problems", really low.
and now the question is, how to cancel this crappy Order as soon as Possible ???


RE: 1st batch reschedule AGAIN to 17th of September - simonk83 - 09-11-2009 07:25 AM

(09-11-2009 07:24 AM)RedStar73 Wrote:  and now the question is, how to cancel this crappy Order as soon as Possible ???

If you can't wait, then you can cancel from within google checkout. I'm sure someone else will be happy to receive your order Smile


RE: 1st batch reschedule AGAIN to 17th of September - RedStar73 - 09-11-2009 07:32 AM

or they want to declare bankruptcy soon !!!


RE: 1st batch reschedule AGAIN to 17th of September - balle3201 - 09-11-2009 07:33 AM

Quote:Order taken from Aug 25, 2009 6:33:33 PM GMT+08:00
to Aug 27, 2009 9:32:12 PM GMT+08:00 will fall into this batch

Important Announcement for customer's order which fall into this batch:-

1) This shipment batch will reschedule to 11th of September and it was confirmed no delay anymore.

2) Please update your credit card information within 3 days time if your order is in payment declined status after we charge your order.

No further delays my ass!!!

This is starting to get really frustrating..Angry

Altough I respect and understand some shipment delay caused by packaging issues, I don't think they should inform customers that there will NOT be a further delay, until they actually KNOW that there will not be any further delay.


RE: 1st batch reschedule AGAIN to 17th of September - werner - 09-11-2009 07:36 AM

believe me we are more frustrated Angry about the delay, it drives us crazy, so we can only say sorry for that shit.

Regards,
Werner


RE: 1st batch reschedule AGAIN to 17th of September - mar_tin - 09-11-2009 07:39 AM

At least I didn't get an e-mail yet so I hope I'm in the 14th batch. confused


RE: 1st batch reschedule AGAIN to 17th of September - RNO - 09-11-2009 07:39 AM

"never say never"

This is a simple and eternal rule in communication.

the Popcorn Marketing team seems not to know this one.

(09-11-2009 07:39 AM)mar_tin Wrote:  At least I didn't get an e-mail yet so I hope I'm in the 14th batch. confused
I don't think you will get an email.


RE: 1st batch reschedule AGAIN to 17th of September - tonyreed - 09-11-2009 07:40 AM

It sucks, but as I intend to get years worth of entertainment out of the c-200 I can wait.

One thing I was wondering about.
As Popcornhour have used the google's tracking number field to notify us of the delay, will we actually receive a tracking number when it finally does ship?


RE: 1st batch reschedule AGAIN to 17th of September - MiOB - 09-11-2009 07:44 AM

Werner, we really do believe you.

But, as paying customers, I think it is rude to excuse the delay just as "unexpected"; since it is obviously unexpected, but what about the reason?
It seems like you go through this over-going delay in secrecy, without really having us customers active and informed.

I believe you should, at least, disclose the reason for the further delay, just to be genuine about it.


RE: 1st batch reschedule AGAIN to 17th of September - RedStar73 - 09-11-2009 07:45 AM

well sorry to say that werner, but I can't buy anything with your sorry, and keeping this Delay for u self until the last Moment 'there was no smily face for discusting'


RE: 1st batch reschedule AGAIN to 17th of September - mar_tin - 09-11-2009 07:48 AM

(09-11-2009 07:39 AM)RNO Wrote:  "never say never"
I don't think you will get an email.

From the announcement:

3) We will send an email through Google Checkout inform customers that which their order will ship on 17th of September. If you do not receive an email from us then your order will go ahead to ship on 14th of September.

So if your order will be shipped at 17th then you will get an e-mail. If your order will ship at 14th then you don't.


RE: 1st batch reschedule AGAIN to 17th of September - tasujad - 09-11-2009 07:48 AM

Little bit noob here... never used Google checkout


3) We will send an email through Google Checkout inform customers that which their order will ship on 17th of September. If you do not receive an email from us then your order will go ahead to ship on 14th of September.

witch one is the right one ?

IF i DON'T get e-mail on the 14 or to the 14-th i will be the lucky one and get the 14-th shipment


RE: 1st batch reschedule AGAIN to 17th of September - golti - 09-11-2009 07:49 AM

Great news! Your order has shipped, and should arrive soon. Your credit card has successfully been charged for this order. Carrier: Other - Tracking #: Dear Customer we would like to inform you that your order will ship on 17th September due to some unexpected delay. We will update the tracking number on 17th of September and you may login to your Google Checkout page on the same day to check for the tracking number. Sorry for inconvenienced caused

bad start for an assumingly great product


RE: 1st batch reschedule AGAIN to 17th of September - dh2005 - 09-11-2009 07:55 AM

Okay... I'll freely admit that this is a pain in the arse!

I'm sure Werner agrees.


RE: 1st batch reschedule AGAIN to 17th of September - simonk83 - 09-11-2009 07:57 AM

(09-11-2009 07:48 AM)tasujad Wrote:  Little bit noob here... never used Google checkout


3) We will send an email through Google Checkout inform customers that which their order will ship on 17th of September. If you do not receive an email from us then your order will go ahead to ship on 14th of September.

witch one is the right one ?

IF i DON'T get e-mail on the 14 or to the 14-th i will be the lucky one and get the 14-th shipment

If you don't get any emails before the 14th, your order will ship on the 14th (assuming you made it into the first batch of course). If you get an email between now and the 14th, yours will ship on the 17th.