subtitles not always displayed

[Intrasfeer]

I like to watch downloaded TV episodes on the C-200 with Dutch subtitles
Some episodes doesn’t display the subtitles.
When I hit the sub title button on the remote control the icon on the screen tells that there is nothing to select.
When I watch this episode without subtitles on my computer I can select and watch the episode with subtitles.

Please tell me how to watch my TV episodes with subtitles.

I notice that in the case that now subtitle is showed, there is also not a subtitle select menu available.
This is however not standard when there is no subtitle menu options available. In most cases Dutch subtitles are normally showed.
From the 10 episodes 2 are show no subtitles.

Is this a new issues or are there more people with similarly problems?

[kryzchek]

What format are the videos in? What format are the subtitles in?

Use MediaInfo on one of the non-subtitled videos and post the results here.

[Intrasfeer]

(11-05-2009 09:30 PM)kryzchek Wrote:  What format are the videos in? What format are the subtitles in?

Use MediaInfo on one of the non-subtitled videos and post the results here.

DVD copy on HD
Media info report:
1 video stream MPEG video
720*576 at 25.000 fps MPEG Video PAL version 2

[Intrasfeer]

This info is from Mediainfo

Algemeen
Complete name : \\POPCORN\share\Video\series\The Mentalist Seizoen 2\The.Mentalist.S02E05.Darkling\VIDEO_TS\VTS_01_1.VOB
Format : MPEG-PS
File size : 770 MiB
Duration : 42mn 38s
Overall bit rate : 2 525 Kbps

Video
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings, Matrix : Standaard
Duration : 42mn 38s
Bit rate mode : Variabel
Bit rate : 2 041 Kbps
Nominal bit rate : 9 424 Kbps
Width : 720 pixels
Height : 576 pixels
Display aspect ratio : 16:9
Frame rate : 24,000 fps
Standard : PAL
Colorimetry : 4:2:0
Scan type : Progressief
Scan order : 2:2:2:2:2:2:2:2:2:2:2:3 Pulldown
Bits/(Pixel*Frame) : 0.205
Stream size : 622 MiB (81%)

Audio
ID : 128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Duration : 42mn 38s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 6 kanalen
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48,0 KHz
Stream size : 117 MiB (15%)

Tekst
ID : 32 (0x20)
Format : RLE
Format/Info : Run-length encoding

Menu

---

another example, no subs displayed

General
Complete name : \\POPCORN\share\Video\series\The Forgotten. Seizoen 1\The.Forgotten.s01E03.Darkling\VIDEO_TS\VTS_01_1.VOB
Format : MPEG-PS
File size : 1 009 MiB
Duration : 41mn 42s
Overall bit rate : 3 382 Kbps

Video
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings, Matrix : Default
Duration : 41mn 42s
Bit rate mode : Variable
Bit rate : 2 800 Kbps
Nominal bit rate : 9 360 Kbps
Width : 720 pixels
Height : 576 pixels
Display aspect ratio : 16:9
Frame rate : 24.000 fps
Standard : PAL
Colorimetry : 4:2:0
Scan type : Progressive
Scan order : 2:2:2:2:2:2:2:2:2:2:2:3 Pulldown
Bits/(Pixel*Frame) : 0.281
Stream size : 835 MiB (83%)

Audio
ID : 128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Duration : 41mn 42s
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Stream size : 134 MiB (13%)

Text
ID : 32 (0x20)
Format : RLE
Format/Info : Run-length encoding
Duration : 41mn 32s
Video delay : 3s 170ms

---

If you need more examples let me know.
My Popcorn C-200 is to day old en I use this firmware

Release Date : 19 October 2009
Firmware Version : 02-01-091008-19-POP-408-000

[spawn]

There is a known bug that if a DVD has been ripped with no DVD menu and only one subtitle, then the single subtitle cannot be enabled.
It can be enabled if the DVD has been ripped with DVD menu, or with more than one subtitle.

Bug will be fixed in next firmware soon to be released.

[Intrasfeer]

Thanks for your replay.
I hope the new firmware will release very soon because most of my media, films ISO etc has no menu and only 1 subtitle.
In the mean time I have to fall back on my old media player.

[Soulmoo]

Hey

Tested with new firmware 091008

Also have dvd ntsc (vob) with no menu and one subtitles.

Also dont see subtitles displayed.

Is this still a know issue?

greetz

[Intrasfeer]

(11-07-2009 07:23 PM)Soulmoo Wrote:  Hey

Tested with new firmware 091008

Also have dvd ntsc (vob) with no menu and one subtitles.

Also dont see subtitles displayed.

Is this still a know issue?

greetz

Hi,
Yes it is.

Bug will be fixed in next firmware soon to be released (Posted by spawn)

[Intrasfeer]

I do not know of this bug is related to ‘subtitles not always displayed’ but some times when I watch a movie and hit the subtitle button the movie stops.
Same action when u hit the stop button.

Is this a know bug?

[iomgui]

Hi Intrasfeer,

If you rip yourself your episodes from your DVD (I mean in accordance with the license related to your dvd), for the one you have not done yet, i would suggest you to either use :
- (very simple end friendly MMI) an automated tool (with only a few parameters to be defined) that would convert it to h264 in mkv container (can be done without visible loss of precision or detail) (but gaining in space), that will allow you to embeded your subtitles in the mkv container. Some of the tools are free, others are included for example with some Nero suites.
- or to use one of the popular fee GUI interface (that is a little more complicated the first time to understand if you never played with codec otpions) that will allow you to automatized the encoding of multiple episodes at once, provided the sources DVD are available on multiple drives or have been ripped to your HD.

(provided that you dont need menus or extras) it will allow you to gain space, have an mkv suited to your need (for example you can downconvert to mp3 if you dont want AC3 or DTS tracks), all in one file, and perfectly played by the C200 (no subtitles problem if they are embedded in the mkv). As an example, a DL DVD (8 Go of film and tracks, extras on other disc) with an half debit DTS (only a few DVD are with full debit DTS tracks) will be around 1,5 Go with the untouch DTS track and same quality video.
The downside is that you need CPU time to do it ... and you you will not be able to play the file on a DVD player that would not be able to manage h264 in mkv container ...