Audio problem C-200

[djf84]

Hey Guys,

I am sure someone has had this same problem but i have searched through all of this forum and can't find a solution / answer.

Today i bought the C-200, and i installed a 2TB internal drive.

That all went well.

I set up the ftp to move my files to the C-200.

I tested out some of my downloaded blu rays and they play no problem with audio working.

BUTTT...

When i put on "baby einstein" for my kid, which is in .avi format i do not get any audio. There is picture, but no audio.

When i press the info button on the remote for the c-200 it says that the audio is streaming, but i hear no sound.

The audio does work for my blu ray rips, but not for these avi files.

Audio for this file is bit rate, 256kbps, channels 2 (stereo), audio sample rate 48khz

If that helps any???

Baby einstein is a collection of about 26 dvd rip's that were put into avi format. None of them play audio, but they all display the video.

These same files work fine with audio and video on both, my xbox 360 and my ps3, however they do not work on the C-200. Video displays, audio doesn't.

Does anyone know what the problem is? Or what settings i need to change or use?

I really want to have faith in this C-200 device to control my media, but it doesn't seem to want to play audio with simple .avi files.

Help!!! Please!!!

Many thanks...my 5 and a half month old will be pleased if i can get this fixed

[cheaper_popcorn]

Hi djf84, welcome to the forum.

AVI is a container format. Inside of AVI, people place the darnedest things. To give you proper advice we'd need you to give us the MediaInfo output for the file. Instructions here:

http://www.networkedmediatank.com/showth...?tid=24448

There is a good chance that the avi contains some type of junk due to the program used, and that the files can be fixed by a remux with AVImux GUI. This is a very quick process, say 1-3 minutes per file depending on the performance of your computer.

But please post the MediaInfo first so we can check.

[espresso]

@ djf84,

Which firmware version you're on? the Jan-29 one?
I have been having serious audio dropouts with this one.

Always have to turn off and on the C200 (couples of time) for the Audio to work.

[cheaper_popcorn]

Audio dropouts and no audio are separate issues.

Please stick to one topic per thread so we can have a chance to get to the bottom of things.

[djf84]

Here you go guys. I downloaded the app and now i can show you the audio specs!

Please help! My 5 month old will wake up in about 4 hrs and this baby einstein stuff puts him to sleep but there has to be audio! Haha

Many thanks guy seriously.

General
Complete name : G:\Baby Einstein\01BE_FIRST_SOUNDS.avi
Format : AVI
Format/Info : Audio Video Interleave
File size : 622 MiB
Duration : 32mn 58s
Overall bit rate : 2 636 Kbps
Writing application : Lavf51.12.1

Video
Format : xvid
Codec ID : xvid
Duration : 32mn 58s
Bit rate : 2 366 Kbps
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate : 29.970 fps
Bits/(Pixel*Frame) : 0.257
Stream size : 558 MiB (90%)

Audio
ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 32mn 58s
Bit rate mode : Constant
Bit rate : 256 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Stream size : 60.4 MiB (10%)
Alignment : Aligned on interleaves
Interleave, duration : 24 ms (0.72 video frame)
Interleave, preload duration : 24 ms

---

I tried to use Avi-MuxGUI in windows 7. But it keeps crashing when i try to load it.

Ahhhhhh!!!!

---

I tried using Virtualdub to remux the .avi file, but it still has no audio when i play it on the c-200.

And i can't use Avi-MuxGUI because it crashes when i try to open it on windows 7.

HELP!!!

[mobimaniak]

I have exactly the same problem with audio with aladin.avi file which has audio codec id:55.
I am experiencing audio problems since I have updated my c-200 with latest released firmware.
Additionally I have a problem with file:

General
Complete name : D:\Filmi\Coldplay.at.the.BBC.2008.720p.HDTV.x264\Coldplay.at.the.BBC.2008.720p.HDTV.x264.mkv
Format : Matroska
File size : 1.32 GiB
Duration : 30mn 14s
Overall bit rate : 6 263 Kbps
Encoded date : UTC 2008-08-22 07:58:37
Writing application : mkvmerge v2.2.0 ('Turn It On Again') built on Mar 4 2008 12:58:26
Writing library : libebml v0.7.7 + libmatroska v0.8.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 3 frames
Muxing mode : Container profile=Unknown@4.1
Codec ID : V_MPEG4/ISO/AVC
Duration : 30mn 14s
Bit rate : 5 882 Kbps
Nominal bit rate : 6 000 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.255
Stream size : 1.24 GiB (94%)
Writing library : x264 core 61 r942M fd5cc6d
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=6 / psy_rd=1.0:0.0 / brdo=1 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=2 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=3 / wpredb=1 / bime=1 / keyint=24 / keyint_min=1 / scenecut=40(pre) / rc=2pass / bitrate=6000 / ratetol=1.0 / rceq='blurCplx^(1-qComp)' / qcomp=1.00 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=38000 / vbv_bufsize=30000 / ip_ratio=1.10 / pb_ratio=1.10 / aq=2:1.00
Language : English

Audio
ID : 2
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : A_MPEG/L2
Codec ID/Hint : MP2
Duration : 30mn 14s
Bit rate mode : Constant
Bit rate : 256 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Stream size : 55.4 MiB (4%)
Language : English

[FLaSH]

@mobimaniak
Posted this bug a long time ago to the Mantis system: http://www.networkedmediatank.com/mantis...php?id=174
Untill now, no reaction!


Workaround: Remux to TS with tsMuxeR

[cheaper_popcorn]

Hi djf,

It's possible you suffer from a bug in the firmware... Please reboot your player and try playing the Baby Einstein file again.

The bug is that mp3 audio disappears after playback of BD and DVD structures, which can be solved by a full reboot, or also, weirdly, by changing the video output resolution to something else, and then changing it back again...

Please give it a go and see if that fixes it. Sorry for not thinking of this possibility earlier.

@FlaSH, can you cook up a file sample for me, I will confirm your bug if I get the same behaviour as you. Hopefully that will speed things up in Mantis.

[FLaSH]

(02-09-2010 06:29 PM)cheaper_popcorn Wrote:  @FlaSH, can you cook up a file sample for me, I will confirm your bug if I get the same behaviour as you. Hopefully that will speed things up in Mantis.

Sure!
Give me some minutes and will cook and upload a sample...

---

http://www.megaupload.com/?d=OPRBTFQF

Code:

Complete name                    : D:\smb\MKV\FLaSH_Intro_(1080p23.-.High@L4.1.-.MPA).mkv
Format                           : Matroska
File size                        : 23.5 MiB
Duration                         : 25s 608ms
Overall bit rate                 : 7 695 Kbps
Encoded date                     : UTC 2010-02-09 17:56:30
Writing application              : mkvmerge v3.0.0 ('Hang up your Hang-Ups') gebaut am Dec 12 2009 15:20:35
Writing library                  : libebml v0.7.9 + libmatroska v0.8.1

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 3 frames
Muxing mode                      : Container profile=Unknown@4.1
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 25s 583ms
Bit rate                         : 7 286 Kbps
Nominal bit rate                 : 7 731 Kbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16/9
Frame rate                       : 23.976 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.147
Stream size                      : 22.2 MiB (95%)
Writing library                  : x264 core 65 r999 cc51047
Encoding settings                : cabac=1 / ref=3 / deblock=1:-2:-1 / analyse=0x3:0x133 / me=umh / subme=6 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=1 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=3 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=7731 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=25000 / vbv_bufsize=14000 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Language                         : German

Audio
ID                               : 2
Format                           : MPEG Audio
Format version                   : Version 1
Format profile                   : Layer 2
Codec ID                         : A_MPEG/L2
Codec ID/Hint                    : MP2
Duration                         : 25s 608ms
Bit rate mode                    : Constant
Bit rate                         : 256 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Resolution                       : 16 bits
Stream size                      : 800 KiB (3%)

[djf84]

cheaper_popcorn,

I tried both of your suggestions with out any success.

I first tried to change the resolution, and then changed it back. No luck.

I then rebooted the c-200 by turning off the power to it and unplugging it for 15 seconds and then starting it up again. No luck.

Idea's?

Also - are there any good links you can point me to that tell you the best settings to set your c-200 up with? Like the proper video resolution, and all of that. It is so frustrating going through this forum to find things because there are so many different threads!

I hope you can help me with both of the above. And thank you.

[chris57]

There's a big banner or two at the top of the page. One link is called Just Got Your NMT. If you click on it you get the installation category on the WIKI, this is about 20 pages of essential reading.
There's also a link to a manual as well.

BOTH tell you about resolution setting and autoframerate setting. Also audio settings etc. etc. etc.

On the audio front if you read the MKV A_MPEG/L2 codec info:-
http://www.matroska.org/technical/specs/...index.html
you'll see that it incorrectly reports as mp3 when it is mp2 and has a difference with regards splitting information in an MKV. Think it's something that need firmware fixing.
You'll also see that many devices have problems with it, PS3 and KMPlayer:-
http://www.google.co.uk/url?sa=t&source=...LvokQKiJ0Q

TMF release a lot of these files in the Dutch.

Recode the audio with avi-recomp if it is an AVI:-
http://www.google.co.uk/url?sa=t&source=...44_jgQ3MsA

[djf84]

Thanks for the help Chris.

I am going to try all the things you just said and see if i can fix this.

Hopefully i won't need to frisbee the c-200 off of my patio

---

AND...

CHRIS IS THE MAN!

I used AVI Recomp and it worked beautifuly

AWESOME!!!!!!!!!!!!!!!

Thank you Chris.

Now to spend a couple hours reading through the files to setup the C-200 so it runs mint.

You saved me from frisbeeing this device off of the balcony