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Broken fan popcorn hour a-200
02-15-2010, 07:01 PM
Post: #1
Broken fan popcorn hour a-200
Hello,

Saturday I received my Popcorn Hour A-200 but today it started to make this loud noise at the startup:

http://www.youtube.com/watch?v=-Tqg44Gq87Q

Is this a firmware thing or hardware? How can I solve this? If it stays like this i'm going to send it back...This sucks.

Greetings,
Jeroen
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02-15-2010, 07:11 PM (This post was last modified: 02-15-2010 07:11 PM by Wildcard30.)
Post: #2
RE: Broken fan popcorn hour a-200
Wow that sounds terrible I would suggest checking the metal fins on the fan to make sure they are not bent and coming in contact with the fan blades.

C200 WD 2.5" 750GB HD Asus BR-04B2T | A200 | A300 | Samsung UN55D8000 (HDMI) | Denon AVR-3808CI | Xbox360 | PS3
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02-15-2010, 08:43 PM
Post: #3
RE: Broken fan popcorn hour a-200
Thats the video i posted over in the other thread about the fan noise Big Grin.

something is surely hitting the fan. you may have to bend some things back in to place around the fan, or if your lucky and ask really nice PCH may ship you out another fan for you to replace.

PCH A-200 16GB USB -> HDMI -> Samsung LN46A650 | A200 -> Toslink -> Logitech Z-5500 (Harmony 700)
PCH C-200 8GB USB -> HDMI -> Sharp LC46D64U (Harmony 550)
Eversion Whisper eskin + WHS V1 (25TB Q6600/4GB RAM ) -> Mediasonic HR82-SU3S2 (Backup)
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02-15-2010, 08:45 PM (This post was last modified: 02-16-2010 03:23 AM by chris57.)
Post: #4
RE: Broken fan popcorn hour a-200
Got exactly the same noise on mine.

What I do to solve it is first I took the top off and started the unit.

I then touched the heatsink that surrounds the fan. As I went around I found that by pressing or taping on the left-hand side of the heatsink lightly the noise stopped.

Now it has not totally fixed it and at random times the noise comes back, and it is honestly as loud or louder than yours. The quickest way is to take the unit and tap it underneath on the left handside a couple of times. If that doesn't work I try about another half dozen taps under and to the left and top of the unit. That stops it.

I think it is the fan vibrating the heatsink which makes the noise really loud. If I wanted I could look at the fan mounting/lubricants or fasterners but i can't be bothered presently,

I'm going to replace the case with a metal fanless one so can't be bothered to return it. I found a replacement fan/heatsink unit for $2.73 at dealextreme in any case:-
[Image: sku_8946_1.jpg]

https://www.dealextreme.com/details.dx/sku.8946
far cheaper than returning it to PCH. Poatage is free so if you have $2.73 it may be worth having a spare if you are going to stick with a fan.
If you have bought it from a reseller you could return it for nothing I suppose.

A400: SD Card(Apps), HDMI C200: USB(Apps), BD ROM (SH-B083L(SB01)), HDMI
CAT6 Wired Network: TV Panasonic TX-P42G20, HP ProCurve 1400-8G, Netgear GS-608/605, Synology CS407
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[+] 2 users say Thank You to chris57 for this post
02-15-2010, 09:15 PM (This post was last modified: 02-16-2010 05:43 PM by JSD1985.)
Post: #5
RE: Broken fan popcorn hour a-200
Now i made a video of my own PHC:

http://www.youtube.com/watch?v=AxPanfoam3o

I didn't see anything special inside the PHC and everything was connected correctly. It's now working okay. If it comes back again then I will open the PHC and check if the heatsink is somewhat lose or something...if it stays like this i will send it back...

Anyway, tnx for the help and i would love to hear if there are other suggestions.
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02-15-2010, 09:42 PM
Post: #6
RE: Broken fan popcorn hour a-200
Mine did that a couple of times but then settled down. A simple restart seemed to fix it when it did happen.
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02-15-2010, 09:54 PM
Post: #7
RE: Broken fan popcorn hour a-200
Wow...mine does the exact same thing. Oly after its been off for an extented period of time though...after it boots everything is fine. I havent opened it back up to find out yet, but good to see Im not alone!

Feature request for the A200/C200:
Option to disable Popcorn Upscaling - let your TV/AVR upscale
We need your VOTE!
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02-15-2010, 11:49 PM
Post: #8
RE: Broken fan popcorn hour a-200
(02-15-2010 09:54 PM)lemkeant Wrote:  Wow...mine does the exact same thing. Oly after its been off for an extented period of time though...after it boots everything is fine. I havent opened it back up to find out yet, but good to see Im not alone!

Mine has started doing that for a couple of minutes when I first switch it on, then it gradually settles down. Not anywhere as loud as in that video mind you, but still what I'd describe as a 'buzzing' sound.

Roll on this custom case if it's happening, I'll definitely buy one.
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02-16-2010, 12:15 AM (This post was last modified: 02-16-2010 12:16 AM by chris57.)
Post: #9
RE: Broken fan popcorn hour a-200
It is easy to get rid of so far.

There is an alternative I'm trying to get off the ground:-
[Image: case-fanles-A-200-m-p.jpg]


[Image: case-fanless-A-200-m-rear-p-2.jpg]


It's a 3rd party solution giving us what the A200 should have been IMO, small form metal case to compliment the C-200:-
http://www.networkedmediatank.com/showth...?tid=36535

Extra dosh yes, but no fan and a metal case plus good looks make it a winner in my book. Now we just have to get the 3rd party interested enough to go ahead with production.

A400: SD Card(Apps), HDMI C200: USB(Apps), BD ROM (SH-B083L(SB01)), HDMI
CAT6 Wired Network: TV Panasonic TX-P42G20, HP ProCurve 1400-8G, Netgear GS-608/605, Synology CS407
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02-16-2010, 09:04 AM
Post: #10
RE: Broken fan popcorn hour a-200
Tomorrow I started the PCH and again that anoying sound. I opened it but I couldn't find anything that can cause this problem. The fan looked good, nothing was loose and I just didn't see anything strange....

I'm going to contact the shop where I bought this and sending it back for repair or a new one. I know that it is much quicker to buy a new fan myself but this thing costed me about 170 euro's and for that amount of money I expect that it works perfect...

If anyone has more tips I would love to hear them...I will keep you guys updated on this...
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02-16-2010, 09:32 AM
Post: #11
RE: Broken fan popcorn hour a-200
(02-16-2010 09:04 AM)JSD1985 Wrote:  Tomorrow I started the PCH and again that anoying sound. I opened it but I couldn't find anything that can cause this problem. The fan looked good, nothing was loose and I just didn't see anything strange....

I'm going to contact the shop where I bought this and sending it back for repair or a new one. I know that it is much quicker to buy a new fan myself but this thing costed me about 170 euro's and for that amount of money I expect that it works perfect...

If anyone has more tips I would love to hear them...I will keep you guys updated on this...

That video of the fan noise bought back very unpleasant memories of media players with fans that had caused me no end of grief. It's very difficult to imagine why they wouldn't have put in a silent fan. Made my choice easier at least...

philip
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02-16-2010, 06:56 PM (This post was last modified: 02-16-2010 06:57 PM by bokko.)
Post: #12
RE: Broken fan popcorn hour a-200
I had the same noise a few times. The noise lasted for about 10-20 seconds.

When I demounted the fan from the heatsink I noticed the grease leaked out of the fan. Probably the grease can not stand the heat from the processor.

I solved this problem by removing the sticker under the fan. If you remove this sticker, you can see the little axle from the fan. I sprayed a silicon grease inside which thickens up a little after it is sprayed on. The silicon grease is made for lubricating hot materials up to 250 degrees celsius and it will not affect the material. You can buy this at your local hardware store.

Please try, it works!

A-200, 3,5" 1Tb
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02-16-2010, 09:29 PM (This post was last modified: 02-16-2010 09:29 PM by cobra2497.)
Post: #13
RE: Broken fan popcorn hour a-200
(02-16-2010 12:15 AM)chris57 Wrote:  It is easy to get rid of so far.

There is an alternative I'm trying to get off the ground:-
[Image: case-fanles-A-200-m-p.jpg]


[Image: case-fanless-A-200-m-rear-p-2.jpg]


It's a 3rd party solution giving us what the A200 should have been IMO, small form metal case to compliment the C-200:-
http://www.networkedmediatank.com/showth...?tid=36535

Extra dosh yes, but no fan and a metal case plus good looks make it a winner in my book. Now we just have to get the 3rd party interested enough to go ahead with production.

That looks way better then the current A-200. I give it the big thumbs up. This is what the A-200 should've looked like.
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02-17-2010, 08:37 AM
Post: #14
RE: Broken fan popcorn hour a-200
(02-16-2010 09:29 PM)cobra2497 Wrote:  That looks way better then the current A-200. I give it the big thumbs up. This is what the A-200 should've looked like.
True, but does anyone know if, and if, when it is comming out? Huh

A-200, 3,5" 1Tb
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02-17-2010, 08:59 AM (This post was last modified: 02-17-2010 09:00 AM by cheaper_popcorn.)
Post: #15
RE: Broken fan popcorn hour a-200
Nope, but the third party supplier has now seen the buzz created here in the forum, which means it is likely they will go ahead.

They warned in advance though that the solution they are building will not be cheap. Check the poll thread as I think that is where the most updated info will be posted:
http://www.networkedmediatank.com/showth...?tid=36535

Media tank:A-100 & C-200
TV:Panasonic TH-50PY800MT (HDMI)
Audio:Logitech Z-5500 (Coaxial)
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