MKV won't play

[blankser]

I have this MKV that won't play on my A200. It plays fine on my PC using VLC player though.
Here's the media info:

Code:

General
Unique ID                        : 319506960607814191576712399495762678718 (0xF05ECD62B63FD3958FCBAF8EE37A13BE)
Complete name                    : P:\Download\Shutter\Shutter\Shutter.mkv
Format                           : Matroska
Format version                   : Version 2
File size                        : 6.23 GiB
Duration                         : 1h 29mn
Overall bit rate                 : 9 956 Kbps
Writing application              : Lavf52.94.0
Writing library                  : Lavf52.94.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L4.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 2 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 29mn
Nominal bit rate                 : 9 800 Kbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.197
Writing library                  : x264 core 112 r1834 a51816a
Encoding settings                : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0 / me=dia / subme=2 / psy=1 / psy_rd=0.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=3 / weightb=0 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=9800 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.41 / aq=1:1.00
Language                         : English

Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format profile                   : LC
Codec ID                         : A_AAC
Duration                         : 1h 29mn
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Compression mode                 : Lossy
Delay relative to video          : 64ms
Language                         : English

[halfelite]

MKV's are a hard to figure out why they dont work. What happens when you try to play it. Are there a ton of subtitle or audio tracks?

[blankser]

When I try to play it, the screen goes black for a moment, and than returns to where ever I played it from. There is just one srt, which I renamed, but that didn't help.

[keyser]

you can try 2 things that may solve lots of MKV playback problem :

- remux everything using MKVToolNix (and try enabling or disabling the header compression in the options to see if it solves the problem)
- use MKVFIX.EXE. this is a tool that works with MKVToolNix (which needs to be installed thus) and that was written to fix playback problems with some MKV and with WD Live players. it will automatically check if it finds problematic files, and will do everything for you. I had to use it to solve some playback issues I encountered with my old A-110 and that were not present on my C-200.

[chris57]

Also try to play the MKV when there's no srt file in the same folder. If that plays fine then you know its a subtitle issue.

Remuxing with MKVMerge will fix a lot of problem MKV files that are created with other applications. It will also give you good error codes/messages if it finds something wrong during the 2 minute process.

[blankser]

Thank you both! Will try it out.