Oops Oversight crashed

[Slackness]

with:

oversight.cgi: display.c:1330: get_local_image_link: Assertion `alt_text' failed.
version: 2.0testing-r2006
movies: 590
episodes: 3475
other: 21
vmode: 6
uptime: 11hrs 23m
load: 5.81/4.91/4.16
/share: 308.8Gb 33.8% free

item 4053

Any ideas anyone?
Any preferred logs to post?

[MikeHunter]

When this error is shown up on your tv (or blank screen) then browse to the oversight gui on your pc - tools - logs - tv-log

I bet you'll find a movie or tv-show with UTF-8 Characters in it.

Rename the movie or to be sure rename to ._avi / mkv / or whatever so oversight could'nt scan this again.

Most time i got this problem with the ' symbol e.g. "Don't ..."

Have a look here: http://www.networkedmediatank.com/showth...#pid496010
Don't wonder about the error number.

[kybo]

hi,

I have the same error, have you found a solution ?

thanks

[edlopyramid]

The problem has been logged in the Oversight Google Code page. Perhaps keep an eye on that page too.
http://code.google.com/p/oversight/issue...&start=200
There are issues with abnormal characters such as ' (apostrophe) and non-english letters (such as umlaut)
Also on that page i have linked, it is mentioned about age/name sort order affecting the crash.

[kybo]

(09-26-2011 11:06 PM)edlopyramid Wrote:  The problem has been logged in the Oversight Google Code page. Perhaps keep an eye on that page too.
http://code.google.com/p/oversight/issue...&start=200
There are issues with abnormal characters such as ' (apostrophe) and non-english letters (such as umlaut)
Also on that page i have linked, it is mentioned about age/name sort order affecting the crash.

yes I have read it, I have no special characters, no accent, no umlaut like è é ê ë

[kybo]

Now, I have added The_Smurfs.mkv

and I have this error: /opt/sybhttpd/default/oversight/oversight.cgi: display.c: 1330: get_local_image_link: Assertion `alt_text' failed.

what's the problem ?

[edlopyramid]

How about taking out the _underscore? I have full stops or spaces in my filenames and don't have problems.
I would suggest The.Smurfs.2011.mkv as your filename and try again.
Do a google search for the filename and imdb and if you get a result then should be ok.
IE: the smurfs 2011 imdb

[kybo]

all my files are with _ underscore

[MikeHunter]

are you sure it's caused by this file?

On your TV browse in oversight 'til you got a white screen.
Then do nothing - go to your pc and open the web-interface of oversight.
On the tool-symbol -> diagnostic -> gui log

Code:

(http://xx_ip_of_your_pch_xx:8883/oversight/logs/gui.log)
e.g. http://123.123.123.123:8883/oversight/logs/gui.log

Now you can see the last screen oversight tried to open.
Near the end of the file you may find the filename which caused the failure.

[kybo]

I dont unterstand what is the probleme....
I have renamed to The_Smurfs_Schtroumpfs.mkv, same probleme, then I rename to The_Smurfs.mkv, rescan and now it is working...

[MikeHunter]

Ok, so the problem is solved?

By renaming the file it has been deleted from file list and rescaned.

(11-24-2011 01:32 PM)kybo Wrote:  I dont unterstand what is the probleme....
I have renamed to The_Smurfs_Schtroumpfs.mkv, same probleme, then I rename to The_Smurfs.mkv, rescan and now it is working...

[kybo]

yes, problem solved

[Clarkill]

Hi,

I have the same issue and I don't understand how oversight works.
I have done a test, in a single forlder I have added a movie without special character and I have the message error.
The filename is : la cite de la peur.avi (instead of la cité de la peur).

But if I change this title by: le cinquieme element.avi, it works. Even worse, if I change by: le cinquième élément.avi, it also works !!!!

Crazy, isn't it??? Any idea why it works with some movies? You can try on your side, easy to reproduce.

Regards,
Clarkill