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[A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
01-23-2012, 07:18 PM (This post was last modified: 01-23-2012 07:23 PM by AdamW.)
Post: #121
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
I filed two bug threads on the 'sometimes box turns off when you try and wake it from screensaver' issue, but never got any response from werner or anyone else official:

http://www.networkedmediatank.com/showth...?tid=56029

http://www.networkedmediatank.com/showth...?tid=58123

It's a very frustrating bug and I'm deeply disappointed it *still* hasn't been fixed. I paid the not inconsiderable price for the PCH on the belief that I at least wouldn't have to deal with this kind of crappy bug. It's ridiculous that this and the 'pause every 22 dirs' bug have been around since November.
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01-23-2012, 09:45 PM (This post was last modified: 01-24-2012 09:41 AM by gax.)
Post: #122
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
Also the A300 is still unable to read my 24bits 192Khz FLAC files! It "plays" but no sound is produced Angry
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01-25-2012, 05:18 PM
Post: #123
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
Hi,

I have just recieved my A-300 and it is prompting me to update the firmware; but each time I try it displays the error "Updating Firmware Erro17".

I have tried both the internet and the USB methods with the same results.

The Current firmware is 05-01-111011-23-POP.
The kernel is 23-POP

KaySee.
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01-25-2012, 07:51 PM (This post was last modified: 01-26-2012 08:28 AM by Willem53.)
Post: #124
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
(01-23-2012 09:45 PM)gax Wrote:  Also the A300 is still unable to read my 24bits 192Khz FLAC files! It "plays" but no sound is produced Angry

HDMI or SPdif to receiver?
I'm fine on HDMI to my Onkyo..

General
Complete name : \\A300\test\HD-Audio\linn\test192.flac
Format : FLAC
Format/Info : Free Lossless Audio Codec
File size : 16.4 MiB
Duration : 29s 279ms
Overal bit rate : 4690 Kbps

Audio
Format : FLAC
Format/Info : Free Lossless Audio Codec
Duration : 29s 279ms
Bit rate mode : Variable
Channel(s) : 2 channels
Sampling rate : 192 KHz
Resolution : 24 bits

here is a link to real good testfiles http://www.linnrecords.com/linn-download...files.aspx


PCH-A100/A210/C200/A400 500GB EXT3 HDD<-->HDMIv1.3<-->Onkyo TX-NR1010<-->HDMIv1.3<-->Panasonic TX-P46S10 + 6 Bowers & Wilkins speakers.
10 NTFS 2TB USB drives on 3 hubs attached to the A400, 2 Seagate blackarmour NAS 3TB, 2 Seagate Central NAS 4TB.


The inability to setup and configure the NMT should not be disguised as a defect of the box...
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01-26-2012, 08:13 AM
Post: #125
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
(01-25-2012 05:18 PM)Kaysee Wrote:  Hi,

I have just recieved my A-300 and it is prompting me to update the firmware; but each time I try it displays the error "Updating Firmware Erro17".

I have tried both the internet and the USB methods with the same results.

The Current firmware is 05-01-111011-23-POP.
The kernel is 23-POP

KaySee.

error codes: http://www.networkedmediatank.com/wiki/i...rror_Codes

ERR017 write bootloader failed

So what did PCH support tell you to do?


PCH-A100/A210/C200/A400 500GB EXT3 HDD<-->HDMIv1.3<-->Onkyo TX-NR1010<-->HDMIv1.3<-->Panasonic TX-P46S10 + 6 Bowers & Wilkins speakers.
10 NTFS 2TB USB drives on 3 hubs attached to the A400, 2 Seagate blackarmour NAS 3TB, 2 Seagate Central NAS 4TB.


The inability to setup and configure the NMT should not be disguised as a defect of the box...
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01-26-2012, 07:12 PM
Post: #126
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
I tried the test files, they all played normally except the wma ones that produced no sound.
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01-26-2012, 08:22 PM
Post: #127
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
is it set to passthrough? if so does your reciever do WMA coded?

So 24bits 192Khz FLAC was fine?


PCH-A100/A210/C200/A400 500GB EXT3 HDD<-->HDMIv1.3<-->Onkyo TX-NR1010<-->HDMIv1.3<-->Panasonic TX-P46S10 + 6 Bowers & Wilkins speakers.
10 NTFS 2TB USB drives on 3 hubs attached to the A400, 2 Seagate blackarmour NAS 3TB, 2 Seagate Central NAS 4TB.


The inability to setup and configure the NMT should not be disguised as a defect of the box...
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01-28-2012, 09:51 AM
Post: #128
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
This one yes, and mine too afterwards! It's strange, I'll try again today.
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01-28-2012, 10:43 AM
Post: #129
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
(01-23-2012 07:18 PM)AdamW Wrote:  I filed two bug threads on the 'sometimes box turns off when you try and wake it from screensaver' issue

I have this bug too.
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01-28-2012, 02:48 PM
Post: #130
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
I was just listening to a regular FLAC file, then the A300 shutdown in the middle of the song, TV got turned on since it lost the HDMI signal, then I got the "POPCORN HOUR Looading ..." white logo on black background then nothing. It's still there after 5 minutes and going on...
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01-28-2012, 07:12 PM
Post: #131
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
(01-17-2012 01:20 PM)werner Wrote:  Hi,

according to our engineers this issue is fixed on next build.

Regards,
Werner


(01-17-2012 12:08 AM)paulo3030 Wrote:  
(01-16-2012 10:51 PM)werner Wrote:  paulo i need to ask them but as far as i know they fixed something with subtitles but not sure if it is the issue you are facing, but as i said in my last post i think it will still need a minimum of 3 weeks Sad.

thank you werner, now thats something. the issue i have is, the movie is fine until the subtitles come up, when they appear (subtitles) i have a black screen and the movie just play on the background of the subtitles (weird) i quit using the last firmware, i'm using the October firmware, is the solution for me to watch my movies...
Take care Wink
Hi Werner,
Will the other subtitle language srt bug also be fixed?
srt files with language other then english don't work. Angry
See thread http://www.networkedmediatank.com/showth...?tid=58736

And why does nobody from syabas confirms bugs reported in the bug section?
- Remote control: pressing a number in filebrowser mode doesn't work
http://www.networkedmediatank.com/showth...?tid=58440
- Jukebox does not scan properly. A300 connected with NFS to NAS, scanning doesn't work at all.
http://www.networkedmediatank.com/showth...?tid=58048
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01-29-2012, 11:37 PM
Post: #132
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
Also found that US mkv file + french SRT crashes the A300 systematically after a time jump + 2minutes of seamingly "normal play after a fast forward".
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01-30-2012, 03:07 PM
Post: #133
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
(01-26-2012 08:13 AM)Willem53 Wrote:  
(01-25-2012 05:18 PM)Kaysee Wrote:  Hi,

I have just recieved my A-300 and it is prompting me to update the firmware; but each time I try it displays the error "Updating Firmware Erro17".

I have tried both the internet and the USB methods with the same results.

The Current firmware is 05-01-111011-23-POP.
The kernel is 23-POP

KaySee.

error codes: http://www.networkedmediatank.com/wiki/i...rror_Codes

ERR017 write bootloader failed

So what did PCH support tell you to do?

As I am in the UK there isn't any telephone support; but a raised a support ticket on the Popcorn Hour Help & Support site last thursday and I am still waiting for a response, even an acknoledgement would be nice.

Any one have any thoughts that may help me resolve this issue?

I am also experiencing a number of oher problems such as:
  • When using NMJ the A-300 locks up when a video finishes playing and does not return to the jukebox requiring unplugging at the mains.
  • Some DIVX files which play on all my other devices, which include a A.C. Ryan Playon!HD2 and a Android tablet, cause the PCH to crash.
  • When using some apps, but not all, video stops playing directly after the intro video.


I don't want to raise support tickets for these untill I manage to update the firmware in the hope that it fixes them.

KaySee
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02-01-2012, 11:23 AM
Post: #134
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
Hi Werner, can you confirm when the next fw will be released? Cause at this point is want to sell my A300.
There are to many bugs at the moment. My A300 freezes during movies (in allmost every movie at the moment) but the sound dont.
The A300 is very slow whit scanning the 1,5TB HDD. And somethimes i have to wait a couple of minutes before i can choose a movie i want to see.
It bugs me that NMJ still doesnt work correctly and i only use search by file name.
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02-01-2012, 05:38 PM
Post: #135
RE: [A-300] Firmware 05-01-111125-23-POP-421 (05-01-111007-23-POP-421) (7.12.2011)
(02-01-2012 11:23 AM)Rogers74 Wrote:  Hi Werner, can you confirm when the next fw will be released? Cause at this point is want to sell my A300.
There are to many bugs at the moment. My A300 freezes during movies (in allmost every movie at the moment) but the sound dont.
The A300 is very slow whit scanning the 1,5TB HDD. And somethimes i have to wait a couple of minutes before i can choose a movie i want to see.
It bugs me that NMJ still doesnt work correctly and i only use search by file name.

Hi, I really don't understand why you want to dump your A300.
I have mine for a couple of weeks and works like a charm!
Really responsive and all movies just play perfect, with subs, DTS-HD MA, Dolby true-HD, menu's, the works.

I would rather check your set-up of your A300 AND your network/NAS/whatever...

I'm using a QNAP TS219p on a D-Link DIR-825 router with CAT-6 UTP.

When this doesn't resolve your problems I think you should RMA the A300, then I guess it's a hardware fault.

Good luck.
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