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[NMJ v2] The Final Solution to ALL NMJ BUGS - .NFO's
01-16-2012, 06:20 AM
Post: #16
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hi All,

Alf from TheRenamer has completed the update to 7.55 that he promised. It contains the fix so that it is unnecessary to rename the .nfo files that the program generates.

It also inserts an additional delay in processing between each movie file that it looks up so that we don't end up with the dreaded Google processing issue.

My faith in humanity has been restored!!!

Rob
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01-16-2012, 08:01 AM
Post: #17
RE: The Final Solution to ALL NMJ BUGS - .NFO's
(01-16-2012 06:20 AM)robwired Wrote:  Hi All,

Alf from TheRenamer has completed the update to 7.55 that he promised. It contains the fix so that it is unnecessary to rename the .nfo files that the program generates.

It also inserts an additional delay in processing between each movie file that it looks up so that we don't end up with the dreaded Google processing issue.

My faith in humanity has been restored!!!

Rob

Awesome Robwired thats great news. nice job Thanks to Alf too
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01-16-2012, 11:10 PM (This post was last modified: 01-16-2012 11:29 PM by robwired.)
Post: #18
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hi All,

I'm pretty unhappy this morning and now my head hurts, read below to see why.

Here is where we are with NMJ.

1) I chose a larger test group of 1000 movies.

2) After asking Alf of TheRenamer to fix the issue with the naming of .nfo files and to extend the time between movie lookups to avoid the dreaded Google thinks your computer is a robot issue I renamed the 1000 movies according to the names that IMDB uses and created the appropriate .nfo files.

3) I then ran NMJ on the test batch and got a 95% hit rate, rather than the 100% hit rate that I had with my initial test of 60 movies.

I'm now going through the results to see which movies didn't come up properly.

I understand that I could use a media manager instead, but I'm trying to avoid that because I'm thinking of the future where I don't want to have to do that each time and also I'd like a solution that I can give to my friends, family and co-workers. As it stands I can't recommend Popcorn Hour to them until I get this solved.

Each of the cases below is DIFFERENT and each one really points out each of the bug issues that the NMJ has.

Case #1) The first movie with a problem is American Cousins (2003):

The description is appearing accurately, which is the identical description from both IMDB and TheMovieDB.org so this one doesn't really confirm where the movie info is coming from but regardless, the artwork isn't downloading onto NMJ. Case #3 below finally puts to rest where the movie info comes from though.

* It's named appropriately: American Cousins (2003).avi
* The .nfo is named American Cousins (2003).nfo
* The .nfo contains this text : http://www.imdb.com/title/tt0324992/
* TheMovieDB.org contains Artwork and also contains the IMDB movie number. (I registered to check under Movie Details)
* IMDB.com contains Artwork

Just to ensure this didn't have anything to do with NMJ simply not downloading the artwork appropriately I did the following:

* I refreshed the movie and that didn't update the video file.
* I changed the video info to another movie entirely which gave me artwork for the incorrect movie, then I changed it back to the appropriate movie and that still didn't work.
* I banged my head on the wall for a minute and then came back to the device to find that although I was a little lightheaded the problem was still there.

Case #2) The 2nd movie with a problem is Batman (1966), which is appearing as Batman: The Movie. This is fine though, the issue is with the artwork on the wall.

The description is appearing accurately, which is the identical description from both IMDB and TheMovieDB.org so I still can't really confirm where it's coming from but regardless, the artwork isn't downloading onto the NMJ wall.

* It's named: Batman (1966).avi
* The .nfo is named Batman (1966).nfo
* The .nfo contains this text : http://www.imdb.com/title/tt0060153/
* TheMovieDB.org contains Artwork and also contains the IMDB movie number.
* IMDB.com contains Artwork

Just to ensure this didn't have anything to do with NMJ simply not downloading the artwork appropriately I did the following:

* I refreshed the movie and that didn't update the video file.
* I changed the video info to another movie entirely which gave me artwork for the incorrect movie, then I changed it back to the appropriate movie and that still didn't work. It now shows up on the wall with the movie poster from the movie I temporarily changed it to. (It still has the correct artwork in the movie details.)
* I banged my head again on the wall for another minute and then came back to the device to find that although I was a little more lightheaded the problem was still there.

This one is reminiscent of the known issue within NMJ of not updating the Wall after doing a video file edit. I know HOW to fix it, both within NMJ Toolbox and by dragging the artwork from the posters folder into the thumbnails folder within the nmj_database folder but I really don't want to do that as I'm trying to get NMJ to create a perfect jukebox on the first run for my family, friends and for my own sanity.

Case #3) The 3rd movie with a problem is The Best Bits of Mr. Bean (1997), which is appearing as The Best Bit of Mr Bean. The movie description is accurate but the movie name should contain the word Bits and not Bit AND the Artwork is missing.

The description is appearing accurately, which is the identical description from both IMDB and TheMovieDB.org but the name is different and this is the movie that confirms 100% that NMJ is pulling info from TheMovieDB.org and NOT IMDB.com!!!

* It's named: The Best Bits of Mr. Bean (1997).avi
* The .nfo is named The Best Bits of Mr. Bean (1997).nfo
* The .nfo contains this text : http://www.imdb.com/title/tt0291751/
* IMDB.com does NOT contain Artwork
*** The MovieDB.org contains TWO entries for this movie. Both entries contain the IMDB movie number, however one is inaccurate and is missing artwork.
The first MovieDB entry is The MovieDB.org http://www.themoviedb.org/movie/57648-th...of-mr-bean

This one has an accurate description, contains artwork and has the imdb movie number, however NMJ is still picking up the second entry.

The second MovieDB entry is The MovieDB.org http://www.themoviedb.org/movie/57647-th...f-mr-bean#

This second entry is incomplete. It appears someone started to edit it and never uploaded the artwork. They also named it incorrectly which is why it's probably not been fixed as the first entry is complete. For some reason NMJ is picking up the incorrect entry in spite of the fact that I've included the IMDB movie number BECAUSE both of the entries contain the IMDB movie number.

Please DO NOT edit the 2nd entry as I'd like to have it as a case study for the makers of Popcorn Hour to use to fix the NMJ Jukebox for both v1 and v2 users.

Could someone PLEASE explain to me WHY NMJ asks me to use IMDB movie numbers in .nfo files, why it references IMDB in the video file lookups and IMDB in it's directions when it's using TheMovieDB.org INSTEAD????

Can I use the link to TheMovieDB.org in the .nfo instead? Does anyone know the answers here?

If I can use the info from TheMovieDB.org instead my plan is to create .nfo's for each and every single movie from there and then re-run NMJ.

Please help!!




Hi All,

Just an update. I just spoke to Vlad in Customer Service.

I'm sending him an email with the above and I'm hoping we can get to the bottom of all of this together.

He did confirm and enlighten me to the following:

NMJ uses TheMovieDb and has for the past 6 months.
He does not believe that NFO files can use moviedb urls at this time.
The next firmware version for the C300 should have the fix for the Wall update of Movie Artwork.
Many of the problems here have to do with caching that is going on. When the NMJ goes out to get a movie if the movie file has been previously cached and has bad information then it will give us the bad info. A manual update of the video info MAY fix this.

I'm going to construct an email and share my findings with the community.

Rob
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01-17-2012, 12:19 AM
Post: #19
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hi,

I sent the following email to Popcorn Hour support today. Vlad said that he is going to get answers from the Engineers on my questions and I will share those responses with the community.

Hi Vlad,

As we spoke about there are several issues with regards to the NMJ Jukebox that I'd like to get to the bottom of.

For anyone else that is reading this I'd like to be clear with regards to a minimum set of expectations of the NMJ product within my Popcorn Hour C-200.

I'm NOT looking for NMJ to perform magic, I don't expect to throw at it movie files that have not been renamed appropriately and expect the product to have each movie correctly named. I DO expect the NMJ to give me 100% accurate results though IF I have taken the time to ensure that I have given NMJ the correct info on my side.

I understand that I could use another media manager instead, but I'm trying to avoid that because I'm thinking of the future where I don't want to have to do that each time and also I'd like a solution that I can give to my friends, family and co-workers. As it stands I can't recommend Popcorn Hour to them until I get this solved.

With that said, here is what I have done:

I took 1000 movies and renamed them using TheRenamer. This gave the movie files the exact name that NMJ has called for, from IMDB. so "Being John Malkovich (1999).avi" is how my movies are named.

TheRenamer created .nfo files for each movie that contain the IMDB movie numbers. The .nfo for the above movie is "Being John Malkovich (1999).nfo and it contains the appropriate IMDB TT Number within the IMDB url of http://www.imdb.com/title/tt0120601/

I ran NMJ and in spite of doing the work on my side there are some movies that are coming back either incorrectly named or with missing artwork. Here are some examples.

Each of the cases below is DIFFERENT and each one really points out each of the bug issues that the NMJ has.

Case #1) The first movie with a problem is American Cousins (2003):

* It's named appropriately: American Cousins (2003).avi
* The .nfo is named American Cousins (2003).nfo
* The .nfo contains this text : http://www.imdb.com/title/tt0324992/
* TheMovieDB.org contains Artwork and also contains the IMDB movie number. (I registered to check under Movie Details)
* IMDB.com contains Artwork

Just to ensure this didn't have anything to do with NMJ simply not downloading the artwork appropriately I did the following:

* I refreshed the movie and that didn't update the video file.
* I changed the video info to another movie entirely which gave me artwork for the incorrect movie, then I changed it back to the appropriate movie and that still didn't work.

I assume this has something to do with caching of media information by your servers. Can you confirm and recommend a solution?

Case #2) The 2nd movie with a problem is Batman (1966), which is appearing as Batman: The Movie. This is fine though, the issue is with the artwork on the wall.

The description is appearing accurately, which is the identical description from both IMDB and TheMovieDB.org so I still can't really confirm where it's coming from but regardless, the artwork isn't downloading onto the NMJ wall.

* It's named: Batman (1966).avi
* The .nfo is named Batman (1966).nfo
* The .nfo contains this text : http://www.imdb.com/title/tt0060153/
* TheMovieDB.org contains Artwork and also contains the IMDB movie number.
* IMDB.com contains Artwork

Just to ensure this didn't have anything to do with NMJ simply not downloading the artwork appropriately I did the following:

* I refreshed the movie and that didn't update the video file.
* I changed the video info to another movie entirely which gave me artwork for the incorrect movie, then I changed it back to the appropriate movie and that still didn't work. It now shows up on the wall with the movie poster from the movie I temporarily changed it to. (It still has the correct artwork in the movie details.)
* I banged my head again on the wall for another minute and then came back to the device to find that although I was a little more lightheaded the problem was still there.

This one is reminiscent of the known issue within NMJ of not updating the Wall after doing a video file edit. I know HOW to fix it, both within NMJ Toolbox and by dragging the artwork from the posters folder into the thumbnails folder within the nmj_database folder but I really don't want to do that as I'm trying to get NMJ to create a perfect jukebox on the first run for my family, friends and for my own sanity.

Case #3) The 3rd movie with a problem is The Best Bits of Mr. Bean (1997), which is appearing as The Best Bit of Mr Bean. The movie description is accurate but the movie name should contain the word Bits and not Bit AND the Artwork is missing.

The description is appearing accurately, which is the identical description from both IMDB and TheMovieDB.org but the name is different and this is the movie that confirms 100% that NMJ is pulling info from TheMovieDB.org and NOT IMDB.com!!!

* It's named: The Best Bits of Mr. Bean (1997).avi
* The .nfo is named The Best Bits of Mr. Bean (1997).nfo
* The .nfo contains this text : http://www.imdb.com/title/tt0291751/
* IMDB.com does NOT contain Artwork
*** The MovieDB.org contains TWO entries for this movie. Both entries contain the IMDB movie number, however one is inaccurate and is missing artwork.
The first MovieDB entry is The MovieDB.org http://www.themoviedb.org/movie/57648-th...of-mr-bean

This one has an accurate description, contains artwork and has the imdb movie number, however NMJ is still picking up the second entry.

The second MovieDB entry is The MovieDB.org http://www.themoviedb.org/movie/57647-th...f-mr-bean#

This second entry is incomplete. It appears someone started to edit it and never uploaded the artwork. They also named it incorrectly which is why it's probably not been fixed as the first entry is complete. For some reason NMJ is picking up the incorrect entry in spite of the fact that I've included the IMDB movie number BECAUSE both of the entries contain the IMDB movie number.

Please DO NOT edit the 2nd entry as I'd like to have it as a case study to use to fix the NMJ Jukebox for both v1 and v2 users.

Case #4) Incorrect Artwork for Casino Royale (2006)

I'm also having problems with movies that have the same name and are released in different years. For example, Casino Royale has two different movies with the same name in different years.

In some of these cases NMJ is pulling the same artwork (from the 1967 film) for both of the films. The description for each movie are different though so it seems that the issue is just the artwork.

Casino Royale (1967).nfo contains http://www.imdb.com/title/tt0061452/
Casino Royale (2006).nfo contains http://www.imdb.com/title/tt0381061/

When I go to both of these entries I see that there is different movie artwork for both IMDB and TheMovieDB. I've also confirmed that TheMovieDB contains the correct IMDB tt number for each movie.

Does this mean that this is a caching issue?


Questions:

1) Will the next version of the firmware for NMJ be updated to allow for entry of TheMovieDB.org movie numbers instead of IMDB tt numbers?

This would clear up confusion and would allow a user to select the exact movie that they would like their device to pull rather than having TheMovieDB search for an IMDB TT number which clearly isn't working from case #3 above where TheMovieDB has two different movies with the same IMDB TT number.

2) Is it possible to create .nfo files with TheMovieDB urls instead of IMDB urls?

This again would clean things up as it would be a direct hit of the movie rather than this really complicated TheMovieDB\IMDB lookup that is going on now.

3) Could you please explain how the caching process is working. As it stands now it sounds like if your cache has incorrect movie information for an older movie that there isn't any way for us to get NMJ to get the updated info from TheMovieDB.

How often is your cache updating from TheMovieDB for older movies?

4) When will the firmware update be available for the C-200 and for the C-300 that fixes the Wall Art not being updated after video edit issue?

5) YAMJ currently supports including the IMDB number within the movie filename which means that you don't even need a .nfo file. Does NMJ support this and if not, is it something you are planning or would consider?

Thank you in advance for taking the time to resolve these issues. I'm hoping that by finishing the last 1% of work on NMJ that this will make the product even better and that others will feel more comfortable with purchasing Popcorn Hour products.

Yours,

Rob
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01-17-2012, 12:43 AM
Post: #20
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Nice email.

I wanted to give a recommendation, if there are any future emails #5 at the end with yamj and imdb id in the filename. Give them an example working yamj filename so they can model the option after. leave nothing for them to not understand.

Also most of these points don't need a firmware and they can fix it from the metadata server. (except that poster and thumbnail one).
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01-17-2012, 06:32 AM
Post: #21
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hi,

Thank you for your input. I tried YAMJ and TOMY and while I loved it I didn't want to have to scrub files in a separate directory and then import them into my main directory.

The benefit that I saw in NMJ was that I could just add a movie with the .nfo file and click the update button!

You are correct in that most of the issues can probably be fixed on their metadata server. Rather than users just fixing the files, if we keep giving them fixes for the Metadata server then we will get it right. It's probably no more than a few hours of work and then they have a better product and we all benefit from having another Jukebox choice that actually works well.

As far as the Wall not being updated, if they just fix the metadata issue then there won't be any update to do...

Rob
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01-17-2012, 06:47 AM
Post: #22
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Whoever recommended that way must have the worlds smallest media library.. that wouldnt' work for me at all. I'm all automated so files show up and yamj is updated by the time I think about turning on the tv to watch something..

Quote:You are correct in that most of the issues can probably be fixed on their metadata server. Rather than users just fixing the files, if we keep giving them fixes for the Metadata server then we will get it right.

I had asked for this near the launch of nmj, but it really makes no sence to me that there is no official bug tracking system anyone could put a bug they find into. finding what is really a bug, who can recreate it, who can explain it and what is important or fast to fix is near impossible in a forum setting. I think your statement hits the core problem here in how do you get the people who can fix it your bugs and idea in an organized manor.
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01-17-2012, 06:56 AM
Post: #23
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hi Accident,

When you say "you asked for this". In which way did you ask? Was it a serious request or just something written on the boards?

We can simply use this thread to post media files that aren't working or create a new one and then we will email the "community" requests to the development team or do you think that they won't fix the back-end server? It seems that if we make it easy for them to duplicate the issues that it would be in their best interest to work on, wouldn't you agree?

Rob
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01-17-2012, 07:22 AM
Post: #24
RE: The Final Solution to ALL NMJ BUGS - .NFO's
It was during pre-release testing, I just saw the need of some way for people to submit bugs in a way they wouldn't get lost of off topic that a forum causes.

There's already threads of people trying to organize bugs, it would probably be better to organize it there but who knows where they look for what needs to be fixed.
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01-17-2012, 09:19 AM
Post: #25
RE: The Final Solution to ALL NMJ BUGS - .NFO's
I see the Enhancement thread and that's great but that's not what this is. This is more of a showstopper bug. What would you call a thread that discussed NMJ Cache problems so that a newbie would know what that means?
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01-17-2012, 10:24 PM (This post was last modified: 01-17-2012 10:29 PM by Original-One.)
Post: #26
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hello robwired, first sorry in advance for my bad english. I have alot of movies, and I dont want to make nfo files for everyone, but just for those, who will not get properly taged in the jukebox (artwork). As far as i could understand you, you said, that everytime you want to add nfo files, you must completley delete jukebox database on your drive, to see the changes. So i cannot try at first automatic tags and then, the movies that dont get tag right, one by one changed the nfo files and update jukebox just for that movies?

The problem is, that jukebox finds almost everything, but alot of times, does not want to download the "poster". It says something like that "failed to update 2 of 3 files" and then i get only the description and not the pictures. Can i add manually pictures (in windows) ??

thanks
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01-18-2012, 07:38 AM
Post: #27
RE: The Final Solution to ALL NMJ BUGS - .NFO's
(01-17-2012 10:24 PM)Original-One Wrote:  ...snip....The problem is, that jukebox finds almost everything, but alot of times, does not want to download the "poster". It says something like that "failed to update 2 of 3 files" and then i get only the description and not the pictures. Can i add manually pictures (in windows) ??

thanks

Hi Original-One. Yes you can add pictures manually with a program such as this:

http://www.networkedmediatank.com/showth...?tid=56594

Just follow the install instructions, putting the .exe in a folder that does not require Admin rights (such as the C:\ root directory), open and locate your media.db file in the NMJ_database folder - usually it will be where your media files are located. Click on the movie/TV series which is a problem and then drag the image of your choice from any windows folder onto the spaces provided in the left panel of the screen.

Alternatively you can create .nfo files manually for the problem movies if there are a small number. Just open Notepad, copy the IMDB URL for the movie and paste it into Notepad. Save the file as the exact name of the movie and change the file extension from .txt to .nfo.

Hope this helps.

Regards,

Allan

Panasonic TH-50PX70A screen, Sony BDP-S5000es Blu-Ray, PCH A300 NMT, Qnap TS-639Pro, Elektra 24/192kHz DAC, Musical Fidelity A5 for mains, Denon AVR-3808 for everything else, Duntech Sapphire Mains, Onyx Centre, Pearl Rears. Sub? Made it myself! Adire Shiva 12in, 54 litre enclosure, Redgum Amp.
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01-18-2012, 07:41 AM
Post: #28
RE: The Final Solution to ALL NMJ BUGS - .NFO's
(01-17-2012 09:19 AM)robwired Wrote:  I see the Enhancement thread and that's great but that's not what this is. This is more of a showstopper bug. What would you call a thread that discussed NMJ Cache problems so that a newbie would know what that means?

I see your point.

You need to get direct to the point "List your misdetected movies and tv shows here"

And then ask for some things like filename/foldername, the imdb, themoviedb or thetvdb url in their nfo file (if any).
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01-18-2012, 09:04 AM
Post: #29
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Hi,

I'm probably going to give up if I don't get a really great response from the developers.

With my movies all properly named I think I'm going to go back to TOMY/YAMJ/EMBER. We'll see in a couple of days.

Yours,

Rob
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01-18-2012, 09:13 AM
Post: #30
RE: The Final Solution to ALL NMJ BUGS - .NFO's
Your not really going to like hearing this, but i'd be shocked if you got a response that's more than confirmation the engineers have your email.
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