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Shipping Track Number for PCH C-300?
01-23-2012, 06:04 AM
Post: #1
Shipping Track Number for PCH C-300?
Hi all,

Just see that the 20-Jan batch was [shipped]

However I did not receive any tracking number or any other info on the shipping... In other online store, I did receive a response or email from the store when the order is shipped.

Can anyone let me know the standard process flow of the order?

[/align]Thanks so much
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01-23-2012, 06:46 AM
Post: #2
RE: Shipping Track Number for PCH C-300?
You get an email a few days before that your being charged. Also the dates of orders are added to the batch forum message: http://www.networkedmediatank.com/showth...tid=58209. Keep in mind the time zone listed, for many this is almost a day ahead of them so it may appear your in the batch but not really..

You'll also get an email when it ships and the google checkout will have your shipping number also. If you haven't been emailed, haven't been charged your probably not in the batch. If you should be, check google checkout and see if there's info in there.

you can email sales (email at the pch website where you ordered) with questions or concerns. Keep in mind it's new years in china this week so those offices are closed until next week and your response may be delayed.
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01-23-2012, 12:04 PM
Post: #3
RE: Shipping Track Number for PCH C-300?
I ordered an A-300 , from the Jan 20th Batch, been charged also no tracking number.

"
16 Jan
Popcorn Hour charged your MASTERCARD for USD247.00. "GOOGLE *Popcorn Hour" will appear on your billing statement.

11 Jan
Popcorn Hour received your order. "

Maybe they went on Holiday's without giving out tracking numbers?

Magoo
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01-23-2012, 12:07 PM
Post: #4
RE: Shipping Track Number for PCH C-300?
some times tracking numbers are slow to follow. But if you are worried you can email support with your order number and maybe get a response.
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01-23-2012, 12:11 PM
Post: #5
RE: Shipping Track Number for PCH C-300?
you'll probably get it today or tommorrow. I've had a bunch of units get to my house before I had tracking info
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01-23-2012, 12:14 PM (This post was last modified: 01-23-2012 12:16 PM by syeah.)
Post: #6
RE: Shipping Track Number for PCH C-300?
(01-23-2012 06:46 AM)accident Wrote:  You get an email a few days before that your being charged. Also the dates of orders are added to the batch forum message: http://www.networkedmediatank.com/showth...tid=58209. Keep in mind the time zone listed, for many this is almost a day ahead of them so it may appear your in the batch but not really..

You'll also get an email when it ships and the google checkout will have your shipping number also. If you haven't been emailed, haven't been charged your probably not in the batch. If you should be, check google checkout and see if there's info in there.

you can email sales (email at the pch website where you ordered) with questions or concerns. Keep in mind it's new years in china this week so those offices are closed until next week and your response may be delayed.


Thanks, but then it is strange - I ordered the C-300 on 9 Jan (the first day that it is available)

According to time, I am for sure to be included in the 20 Jan batch.

However, I did not receive any update via email or on Google Checkout...
(01-23-2012 12:11 PM)accident Wrote:  you'll probably get it today or tommorrow. I've had a bunch of units get to my house before I had tracking info

oh... hope so...

on Google Check out, it states that the credit card has been charged on 16 Jan.

but until today, there is no further update there...
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01-23-2012, 12:21 PM
Post: #7
RE: Shipping Track Number for PCH C-300?
Keep an eye on it

The reason I didn't get a tracking number even after a few days wait was because they hadn't actually shipped it - took a few emails to PCH sales to sort out

I'm sure I was just unlucky, but it does happen

A300 (NMT Apps USB Stick), A400 (NMT Apps Internal HDD), Samsung UE55ES8000, Orbitsound Soundbar, Harmony Touch, Asus Transformer Prime, Synology DS413J NAS, Netgear GS116 unmanaged Gbit switch, LAN via Homeplugs
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01-23-2012, 12:27 PM
Post: #8
RE: Shipping Track Number for PCH C-300?
(01-23-2012 12:14 PM)syeah Wrote:  
(01-23-2012 12:11 PM)accident Wrote:  you'll probably get it today or tommorrow. I've had a bunch of units get to my house before I had tracking info

oh... hope so...

on Google Check out, it states that the credit card has been charged on 16 Jan.

but until today, there is no further update there...

Sorry my reply was to someone else, I didn't catch someone hijaaked the thread who did get charged.
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01-23-2012, 03:05 PM
Post: #9
RE: Shipping Track Number for PCH C-300?
It's hard to track down exactly who charges your card and when.

PCH state that they do not charge until your order is on a shipment list and waiting for collection at the factory.

However this does not take into account your card company and google checkout. They may put a reserve on your card, they may charge your card earlier.

A400: SD Card(Apps), HDMI C200: USB(Apps), BD ROM (SH-B083L(SB01)), HDMI
CAT6 Wired Network: TV Panasonic TX-P42G20, HP ProCurve 1400-8G, Netgear GS-608/605, Synology CS407
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01-23-2012, 05:46 PM
Post: #10
RE: Shipping Track Number for PCH C-300?
I have ordered PCH300 on 10th. The Credit Card was charged on 16th and scheduled for shipment on 20th.
No changes in my Google Account, not even today...
but nevertheless
I have received a call from TNT saying that my C300 have arrived (in Bucharest) today!
"The answer is out there, Neo, and it's looking for you, and it will find you if you want it to. !"
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01-23-2012, 11:30 PM
Post: #11
RE: Shipping Track Number for PCH C-300?
I just emailed the Sales address and it states that due to the Chinese New Year, they are off from Jan. 23rd to the 29th....so we probably won't hear anything for a bit. Oh well....well oiled machine just like every other company. Smile
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01-25-2012, 03:21 AM
Post: #12
RE: Shipping Track Number for PCH C-300?
Just got mine today, shipped on 20th

PCH C-300
NAS Synology DSM211+
YAMAHA YHT-591BL
Toshiba 40RV525U
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