Can't play MKV

[say170]

I can't get an MKV file to play. My A110 opens it, then it closes straight away. Does anyone have any ideas why?

Code:

Overall bit rate                 : 6 066 Kbps
Encoded date                     : UTC 2012-01-18 02:45:55
Writing application              : mkvmerge v5.2.0 ('I can't explain') built on Dec 18 2011 18:12:03
Writing library                  : libebml v1.2.3 + libmatroska v1.3.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 5 frames
Muxing mode                      : Header stripping
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 43mn
Bit rate                         : 4 559 Kbps
Width                            : 1 280 pixels
Height                           : 536 pixels
Display aspect ratio             : 2.35:1
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.277
Stream size                      : 3.19 GiB (73%)
Writing library                  : x264 core 120 r2145 748fe16
Encoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.
00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2
/ threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid
=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refre
sh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=4559 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=
20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00

I loaded into an older version of mkvmerge:

Code:

Writing application              : mkvmerge v4.3.0 ('Escape from the Island') built on Sep  5 2010 10:30:51
Writing library                  : libebml v1.0.0 + libmatroska v1.0.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 5 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 43mn
Bit rate                         : 4 559 Kbps
Width                            : 1 280 pixels
Height                           : 536 pixels
Display aspect ratio             : 2.35:1
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.277
Stream size                      : 3.19 GiB (73%)
Writing library                  : x264 core 120 r2145 748fe16
Encoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.
00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2
/ threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid
=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refre
sh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=4559 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=
20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                         : English

and turned off any potential compression but it still won't play.

[chris57]

Post the full mediainfo output.

File location name, video, audio, and subtitles. You have only posted the video part. It could be something completely unrelated such as HD sub/idx subtitles or something.

What happened when you remuxed with MKVMerge and tried to play from a local source like a USB stick?

How are you trying to play the files? What hardware and from UI or jukebox, etc. etc.

[say170]

hmm, now it's working (using the remuxed version anyway). All I did was reboot (but I'd already done that once).
This was the full data

Code:

General
Unique ID                                :
Complete name                            :
Format                                   : Matroska
Format version                           : Version 2
File size                                : 4.37 GiB
Duration                                 : 1h 43mn
Overall bit rate                         : 6 069 Kbps
Encoded date                             : UTC 2012-02-19 23:48:57
Writing application                      : mkvmerge v4.3.0 ('Escape from the Island') built on Sep  5 2010 10:30:51
Writing library                          : libebml v1.0.0 + libmatroska v1.0.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 43mn
Bit rate                                 : 4 559 Kbps
Width                                    : 1 280 pixels
Height                                   : 536 pixels
Display aspect ratio                     : 2.40:1
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.277
Stream size                              : 3.19 GiB (73%)
Writing library                          : x264 core 120 r2145 748fe16
Encoding settings                        : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=4559 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Codec ID                                 : A_DTS
Duration                                 : 1h 43mn
Bit rate mode                            : Constant
Bit rate                                 : 1 510 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Delay relative to video                  : 11ms
Stream size                              : 1.09 GiB (25%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

Text
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Language                                 : English
Default                                  : Yes
Forced                                   : No